Frequently Asked Questions
Everything you need to know about Business Funding Assessment
Do I need experience to get started?
No experience required! Our platform guides you through every step. The built-in analysis tools teach you underwriting as you work. Many successful agents started with zero background in credit consulting.
Can I bring my own lenders?
Yes! LenderHub lets you add your established lender relationships. Keep your existing contacts while accessing our network for more options. Your relationships, enhanced by our tools.
What credit report formats do you support?
We support IdentityIQ, MyScoreIQ, and most standard 3-bureau credit report formats. Our AI parser achieves 98%+ accuracy, extracting scores, accounts, inquiries, and public records automatically.
How does BFA compare to Credit Repair Cloud or DisputeBee?
Those tools focus on credit repair and disputes. BFA is built specifically for underwriting and funding. We help you match clients to 12+ funding products instantly - not fix credit over months.
What if my client has bad credit?
We have funding products that work regardless of credit history! Merchant Cash Advance, Real Estate Private Money, and 401k Rollover (ROBS) are available for clients with credit challenges.
Can I cancel anytime?
Yes! All subscription plans are month-to-month with no long-term contracts. Cancel anytime from your account settings - no questions asked. Note: One-time setup fees for broker plans are non-refundable.
Is my client data secure?
Absolutely. We use bank-level 256-bit encryption, and all data is stored securely. We never share or sell client information.
What's the difference between Agent and Broker plans?
Agent plans are for individual credit professionals managing their own clients. Broker plans are for agencies that supervise multiple agents, need approval workflows, and want LenderHub access to submit applications to lenders.
What's included in the Agent Free plan?
Agent Free includes 5 active clients, 3 credit reports per month, basic credit breakdown, utilization calculator, and a basic landing page. It's perfect for getting started. Upgrade to Agent Starter ($29/mo) for 25 clients, unlimited reports, and pre-qual letters.
What is LenderHub?
LenderHub is our lender network access feature available to Broker plans. It allows you to submit pre-qualified applications directly to lenders. Broker Starter/Growth can add their established lender relationships, while Super Broker Enterprise gets full platform network access.
Can agents upgrade to become brokers?
Yes! As your business grows, you can upgrade from an Agent plan to a Broker plan. This allows you to start supervising other agents, access LenderHub, and use approval workflows. Contact us for a smooth transition.